Kraken Technologies | Client Delivery Lead

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Specifications

  • Apply from:  Residents Only
  • Salary: 
  • Location:  Not Specified
  • Conditions:  Fulltime

Requirements

  • Japanese: Fluent (N1)
  • English: Fluent
  • Minimum Experience: Not Specified
  • Status: NEW

Job Description

  • Responsibilities

    • Product Management
      • Define and prioritize the operations product roadmap
      • Collaborate with Kraken and client teams to align strategy
      • Identify new ideas and technologies to enhance the product
      • Support issue resolution and product delivery
      • Review and adapt to customer and business needs
    • Team Collaboration
      • Work with operational, non-operational, and technology teams
      • Bring together people to deliver the roadmap
      • Support engineering teams in feature delivery
    • Customer Focus
      • Manage complex customer journeys and diverse user types
      • Ensure solutions meet client needs

    Requirements

    • Degree or equivalent with client delivery/product ownership experience
    • Strong agile and product management skills
    • Experience with customer journeys and technology trends
    • Excellent communication and influencing skills
    • Japanese and English fluency
    • Experience managing complex delivery pipelines
    • Patience and understanding of client transformations
    • Consulting experience is a plus
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