Money Forward | AI Program Manager (Productivity Innovation Department)

Job Description

• Responsibilities

  • Program Leadership
    • Manage the AI Innovation Hub, including roadmap and execution of incubation cycles and events.
    • Lead multiple AI projects, ensuring alignment with business goals and cross-functional collaboration.
    • Oversee a portfolio of AI experiments and PoCs to prevent silos and redundancy.
  • Incubation & Experimentation
    • Design and refine processes for idea validation and milestone achievement.
    • Ensure initiatives address real user problems and deliver measurable productivity gains.
    • Coordinate mentors and experts to guide teams effectively.
  • Change Management & Culture
    • Build a vibrant AI community and promote continuous learning.
    • Create accessible AI best practices, guides, and templates.
    • Organize events like Hackathons and Demo Days to foster engagement.
  • Operational Excellence
    • Define and track success metrics, including business impact and adoption rates.
    • Collect feedback to improve programs and AI strategy.
    • Communicate progress and outcomes to leadership and stakeholders.

  Requirements

  • Experience
    • 5+ years in program management, product operations, or innovation roles.
    • Proven change management skills and ability to influence organizational adoption.
    • Experience working with software development teams and understanding SDLC.
  • Skills
    • Strong communication, facilitation, and leadership abilities.
    • Strategic agility to balance high-level planning and tactical execution.
    • Business-oriented view of AI, with ability to validate ROI and feasibility.
  • Preferred
    • Experience with internal startups, accelerators, or innovation labs.
    • Knowledge of productivity metrics like DORA or SPACE frameworks.
    • Technical background (CS degree or coding experience) is a plus.