Project/Campaign Manager

Job Description

• Job Brief

  Fast Train Japan runs inbound tourism websites Tokyo Cheapo and Japan Cheapo. Established in 2012, Tokyo Cheapo is already the most popular English language website about Tokyo and one of the fastest growing English language websites in Japan.

  Besides our sites in Japan, we also have team members in 8 different countries working on sites such as London Cheapo and Hong Kong Cheapo.

  As a leading resource for inbound tourists looking for information about Tokyo, we connect information hungry visitors with local businesses. Our sites also have a big influence on foreign residents in Japan. For many, our sites are the go-to sites on what to do and how to make buying decisions.

  The ideal candidate is a proactive and detail-oriented individual with a strong interest in developing their career in operations management within the fast-growing inbound tourism sector.

  Tasks and Responsibilities

  You will oversee ad campaigns, co-ordinating between the business team, advertising clients and our creative team. This will include supporting the business and creative teams with a variety of operational functions, with a focus on streamlining processes, improving efficiency, and facilitating communication across teams.

  1. Ad Campaign/Project Management

  • Managing and ensuring our clients' ad campaigns run as planned
  • Be the main point of contact between clients and the creative team for our client＆アポs；s ad campaigns
  • Perform campaign operational tasks (e.g. booking ads on our platform and third party platforms like Meta, Youtube etc)
  • Preparing or delegating preparation of campaign reports and sending them to clients
  • Co-ordinating arrangements with third parties when required (e.g. arranging team visits to locations, making travel arrangements, securing shooting permits)

  2. Creative & Business Team Support

  • Support the Sales Manager in regular check-ins with the sales team and creative team
  • Assist in identifying opportunities to improve collaboration between business and creative teams
  • Contribute to the development of productized solutions and support product redesign initiatives
  • Attend weekly meetings with Business and Creative teams, taking notes and following up on action items
  • Support quarterly goal-setting and annual review of media kit, products, and pricing

  3. Miscellaneous Administration Support

  • Assist in improving and maintaining company documentation
  • Support the delegation of tasks to other team members and Virtual Assistants

  Requirements

  • Proven experience preferably in project/account management or administrative roles
  • Strong organizational and time-management skills with ability to prioritize tasks and meet deadlines
  • Business-level proficiency in both Japanese and English (written and spoken)
  • Good communication and interpersonal skills
  • Understanding of advertising strategies utilizing digital media
  • Detail-oriented with strong multitasking skills
  • Proactive and resourceful with a problem-solving attitude
  • Ability to work independently and as part of a team
  • Experience working in a mixed Japanese/English language environment
  • Experience working remotely
  • Comfortable working with Google Workspace, various "no-code" tools and workflows (e.g. Zapier)

  Desirable Skills & Experience

  • Fluent Japanese language skills
  • Creative experience (e.g. writing, photography, filming)
  • Experience in creative production and management on web media and social networks
  • Experience working with or on a sales team in Japan
  • Experience using Asana
  • Experience in proposing and selling advertising campaigns to clients
  • Knowledge or experience in the inbound tourism industry